Absolutely amazing service. Our family members live in Moscow and we have been unable to visit or see them in a long time we just came across this service and were a little nervous about ordering at first as other services have let us down. But I just want to say a big thank you, you've made my young nephew and family so happy you've know idea what a difference you've made to him and us. Thank you so so much and we'll be using the site many more times thank you again it's an amazing service thank you thank you we are so lucky to have this service and website you are amazing. Absolutely amazing service first class my nephew and sister in law got the present today on his birthday. You make such a difference thank you so much and you've bridged the distance between our family and made everyone of us so happy thank you!
Incredible customer service. First time sending flowers in Russia and the complexities thereof. Their assistance was quick and is my go to florist from here on out.
I used RussianFlora many years ago when I was dating my now wife of 4 years! I had forgotten about RussianFlora when our little grandson was born earlier this month and used another competitor base out of Spain. They are absolutely HORRIBLE and even charged me for a plastic cup instead of supplying the vase that was paid for! After seeing what was delivered by the other company...I looked back in my records and found I had always used RussianFlora and made sure to use you for her birthday arrangement. It arrived on time and was spectacular in every aspect. We will never forget about you again!!!
Customer service got right on the situation and clarified everything within five minutes.
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