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See archive of testimonials:
2002
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| 2004
| 2005
| 2006
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2007
|2008
| 2009
See more : Customer Feedback survey results | Comments on Better Business Bureau
Here are some quotes from our customers. If you have some feedback
to add to this list, we would like to hear from you!
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Thank you very much ,
I will remember this for future deliveries.
"
January 23 , 2010 - Sol A. (Glendale, USA )
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"
First, thank you for your detailed reply and coupon code. Appreciate that.
Second, I want to assure you of two things:
a) I have really liked the service of Russian Flora and the customer responsiveness is excellent. The reason I am saying this is I have experienced it two times - Last year and this year!
The reason I say that it is excellent is because your team is very prompt in replying to customers queries... and this makes me feel confident and comfortable that there is really a genuine person on the other side that I am interacting with - This, in my opinion, is the single most important factor for the success of any online business.
b) Since I am satisfied with your company's service, I will definitely provide a positive feedback at BBB. I know how much this means to you, so I will take care of it, the way you have taken care of me. Thank you.
"
September 1, 2009 - Ran F. (New York City, USA )
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"
Hello
I have to say : very very very good service !!!!!! Sensationell confident !! I have received the message that the flowers are in the right time, on the right place !!!
Greatfull ! Thank you!
Best regards ,
"
July 14, 2009 - Michael F. (Munich, Germany )
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"
Dear Russianflora,
My fiance have already received my gifts for Valentine's Day and she was very happy about it. Thank you for your job well done. More power to you office and Happy Valentine's too. "
February 14, 2009 - Winston M. (Manchester, UK )
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Thank you very much for taking care of my order on such a short notice. I really appreciate it. "
February 14, 2009 - Krar S. (Augusta, USA )
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“Just wanted to say thanks as a first time customer, Olya Kolster did a great job helping me order and choose, it was same day delivery 11 time zones from where I live, Tatiana was very happy! Great Job! “
January 27, 2009 - Larry S. (Anchorage AK, USA)
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“I have known Victoria since June 2005. I love her very much and miss her. Thanks to Russian Flora I have been able to express how I feel for her for more than a year”.
January 22, 2009 - James D. (Sydney, Australia)
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“Dear Marina,
Many thanks for your email as well as the previous communication from Dasha
and Olya. Very professional and great customer experience.
Best regards,
Bundeep”
January 7, 2009 - Bundeep R. (London, UK)
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