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Thank you VERY much for seeing that I incorrectly listed listed the delivery date for April. You correctly realized that I wished delivery for 8 March 2010 for Women's day. This is service above and beyond the "call of duty". It isn't every vendor that will ensure that a customer's mistake does not lead to disappointment.
Thank you VERY much once again,
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February 26 , 2010 - Erich A. (Weston WI, USA )
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Thank you very much ,
I will remember this for future deliveries.
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January 23 , 2010 - Sol A. (Glendale, USA )
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First, thank you for your detailed reply and coupon code. Appreciate that.
Second, I want to assure you of two things:
a) I have really liked the service of Russian Flora and the customer responsiveness is excellent. The reason I am saying this is I have experienced it two times - Last year and this year!
The reason I say that it is excellent is because your team is very prompt in replying to customers queries... and this makes me feel confident and comfortable that there is really a genuine person on the other side that I am interacting with - This, in my opinion, is the single most important factor for the success of any online business.
b) Since I am satisfied with your company's service, I will definitely provide a positive feedback at BBB. I know how much this means to you, so I will take care of it, the way you have taken care of me. Thank you.
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May 1, 2010 - Ran F. (New York City, USA )
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