1. Overall, how satisfied or dissatisfied are you with your overall experience purchasing flowers and/or gifts from our sites ?
 Response PercentResponse Total
  Extremely satisfied
62.7%217
  Somewhat satisfied
30.9%107
  Neither satisfied nor dissatisfied
3.5%12
  Somewhat dissatisfied
1.4%5
  Extremely dissatisfied
1.4%5
Total Respondents  346
(skipped this question)  0
2. How likely are you to buy again from our sites in the future?
 Response PercentResponse Total
  Extremely likely
54.9%190
  Somewhat likely
38.2%132
   Neither likely nor unlikely (includes people, who no longer have anyone to send flowers to)
4.9% 17
  Somewhat unlikely
0.3%1
   Extremely unlikely to buy:
1.7% 6
Total Respondents  346
(skipped this question)  0
3. Thinking of your recent orders, why did you choose to purchase from RussianFlora.com and its subsequent sites?
 Response PercentResponse Total
 Product selection
38.2%132
 Freshness of flowers/plants
16.8%58
 Reasonable prices
38.7%134
 Reliable customer service
38.7%134
 Suggestion of Friend/Relative
2.3%8
 Digital picture of delivery service
28.9%100
 Convenience of ordering
40.5%140
 Other (please specify)
14.7%51
Total Respondents  346
(skipped this question)  0
4. Please, rate www.RussianFlora.com web site based on the following criteria
Very PoorPoorAverageGoodExcellentResponse Average
Navigation (how easy to find products)
0% (1)1% (2)15% (52)59% (203)25% (88)4.08
Product Selection
0% (0)2% (7)22% (75)55% (191)21% (73)3.95
Design and appeal
0% (0)1% (5)23% (78)54% (187)22% (76)3.97
Ease of ordering
0% (0)3% (9)9% (32)47% (162)41% (143)4.27
Content
0% (0)1% (2)20% (68)60% (206)20% (70)3.99
Total Respondents  346
(skipped this question)  0
 
5. What product on our sites would you like to be offered, that are not currently offered (please choose up to 3 items)?
 Response PercentResponse Total
 More variety of bouquets
51.7%179
 Jewelry Items
30.1%104
 Spa Gift Baskets
21.1%73
 Gift Certificates to massage or spa
26.6%92
 Tickets to a theater or concert
28.3%98
 Personolized Gifts (mugs, t-shirts, postcards)
31.2%108
 Other Gifts (please specify)
16.5%57
Total Respondents  346
(skipped this question)  0
6. Besides serving all cities in former Soviet Union we also specialize in flower delivery within Israel, USA, Canada, countries of Eastern Europe and all over the world. To what other countries you may use our flower delivery service www.GoodChoiceFlowers.com ?
 Response PercentResponse Total
 Bulgaria
3.2%11
 Canada
9%31
 Chezh Republic
6.9%24
 Hungary
2.9%10
 Poland
6.6%23
 Romania
5.2%18
 UK
14.2%49
 USA
50.3%174
 Other location (please specify)
30.6%106
Total Respondents  346
(skipped this question)  0
7. How many times per year do you send flowers and/or gifts to someone in former Soviet Union?
 Response PercentResponse Total
  1
5.5%19
  2 to 3
41.6%144
  4 to 6
35.3%122
  7 to 10
6.9%24
  11 to 14
2.3%8
  15 or more
1.7%6
  Do not normally send flowers/gifts (zero)
6.6%23
Total Respondents  346
(skipped this question)  0